Social listening is a tool that every brand should employ. It can help your company gain insights into conversations around your brand, leading to superior customer service and a competitive advantage.
Trust in more mainstream news sources, like television or news websites, has gone down. Meanwhile, trust in social media sites giving news has gone up.
As social media evolves, so do the trends on the various social media platforms. As this year begins to come to a close, there are some key trends to keep a close eye on for 2024.
While most publications are using Threads as an extension of their Instagram accounts, by providing readers with an opportunity to engage with Threads, they can open the door to greater communication and customer satisfaction.
